Mr Vegas

From a platform side, Mr Vegas is very similar to Videoslots – the aesthetic, including the finer points of the design, are all very familiar. This is good news! The same functionality and ease of use runs throughout Mr Vegas – and it's a pleasure to play at from a practical point of view.

Everything is very well organised – it would have to be, with the collection of games as large as it is. Sort options are available by provider, game feature, A-Z or by popularity, with the option to browse as many as 600 slots on a single page. It’s always nice to find a slots site that has considered structure, as unglamorous as that may be. It makes a real difference from a playability perspective, and in the case of Mr Vegas, puts it ahead of other slot sites on that basis alone.

Software-wise, everything holds up technically as it should, with the games stable to run and quick to load. Mobile play in-browser is also easy, albeit a little smaller on my iPhone than would be ideal.

There are no Mr Vegas apps in Google Play or the App Store, which might be a little disappointing for some players. But on the whole, the mobile experience replicates the desktop experience, and works well on smaller screen resolutions.

Mr Vegas scores 8.5/10 for Banking

At Mr Vegas, you’ll find a variety of banking options such as Debit Cards, Trustly, PaySafeCard, PayPal and EcoPayz to name a few. You can deposit a minimum of £10 and a maximum of £10,000.

The minimum withdrawal is £20 which you can only withdraw for free once a day. If you withdraw more than once, you’ll incur a £2.50 transaction fee. You can withdraw up to £10,000 – if you want to withdraw anything bigger, you’ll need to talk to customer service.

The withdrawal times all vary with Debit Cards usually taking up to 2 working days to process, whilst PayPal can take up to 1 working day. EcoPayz states that it can also take up to 2 working days and Wire Transfers can take up to 4 working days.

Mr Vegas is licensed in the UK by the Gambling Commission. While this is the minimum requirement for a UK-facing slots site, it’s still a good marker of trust. This level of ongoing oversight means you can be sure Mr Vegas is an honest, legitimate slot site.

There are also a few other international licences, including Denmark, Sweden and Malta. While these have no direct bearing on the experience of UK players, it’s further proof that Mr Vegas is a serious outfit that takes compliance and customer fairness seriously.

Mr Vegas scores 9.5/10 for Customer Support

Alongside traditional FAQs, you’ll find a multitude of contact options available at Mr Vegas including email, telephone, live chat and even a mailing office – although it is based in Malta!

Firstly, you can contact Mr Vegas via email by using their contact form. Using this option, you can add any attachments that customer service may need and we recommend this service if your issue isn’t urgent.

For more general queries, we’d suggest using the live chat service. You may have to wait a few minutes, but the service was incredibly helpful once we got through.

For more complex or urgent matters, there’s a brilliant call-back option where you enter your phone number and query, and Mr Vegas customer support will call you back so you can speak to an actual human being. Very impressive.

Their office address (if you were to need it for any reason!) is:

Mr Vegas Ltd
The Space, Level 2 & 3
Alfred Craig Street, Pieta
PTA 1320, Malta

With over 8,000 slots from over 180 of the world’s leading developers, as well as a comprehensive collection of live casino and table games, Mr Vegas is setting a new bar for slots sites. No wagering bonuses, exceptional customer service and easy banking complete the offer for a slots site that justifies its growing reputation as one of the best options for slots play.

Overall score: 4.5/5