Wagering requirements capped

Wagering requirements capped
Joseph Lee
by Joseph Lee Last updated:

As far as many players are concerned, the Gambling Commission has made some unpopular decisions in recent years, including raising stake limits and implementing financial background checks

However, the latest batch of changes – which came into effect on 19 January – will surely be welcomed with open arms by players. These changes concern wagering requirements, mixed product promotions and the clarity of bonus terms. Here, we’ll cover all the key things you need to know. 

What are wagering requirements?

Wagering requirements are a common bonus condition, frequently attached to free spins and other forms of promotion. They require players to re-wager the value of their bonus (or, in the case of free spins, their initial winnings), a set number of times. 

Only once the wagering requirements have been completed can any remaining winnings be withdrawn. The higher the wagering requirements, the lower the value of the bonus to the player. 

How do wagering requirements work?

Essentially, wagering requirements give the casino another chance (or many chances) to reclaim the value of a bonus. This is why some bonuses seem, at first glance, too good to be true

For example, a typical bonus might grant 20 free spins with 35x wagering. If you claim this bonus, use all 20 of your free spins and are left with £3 winnings, you’ll need to keep wagering those funds until a total of £105 has been staked (because £3 x 35 = £105).

In the case of non-free spin bonuses, wagering is calculated from the bonus amount. For example, a £10 bonus with 40x wagering would need to be wagered on eligible games until a total of £400 had been staked. 

Why were wagering requirements introduced?

Wagering requirements became common with the rise of online casinos in the early 2000s. From a casino operator’s perspective, they prevent bonus abuse. But they also allow casinos to offer bonuses that seem at first glance to be bigger and more valuable. It’s important that players consider all the terms and conditions – especially wagering requirements – to get a clear idea of the bonus’s overall value.


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New UK wagering requirements limit

Recently, wagering requirements have come to be seen as unfair or unreasonable by many, with some feeling that they misrepresent the value of a bonus and lead players to make uninformed decisions. 

This especially applies to higher wagering requirements, which may be up to 60x or even more. In the Commission’s words, “such high wagering requirements could confuse consumers and lead them to gamble for longer, and faster, than they are used to.”

Effective 19 January 2026, wagering requirements were capped at 10x. The Commission has claimed that this “decreases the likelihood of harm, reduces complexity, and improves transparency”.

“This should make it much easier to determine the value of a bonus.”

Using our previous example, this means that a £10 bonus will need to be wagered to a maximum of £100. For players, this should make it much easier to determine the overall value of a bonus. No more chasing unrealistic and prohibitive 40x (and above) wagering requirement targets. 

What this means for players and operators

On balance, there are both pros and cons to this move. A 10x wagering cap will simplify bonus claiming from a player’s perspective. As the UKGC says, this should have the effect of promoting healthier gambling habits. This is one of the Commission’s central objectives, and the move is likely to be welcomed by most. Clearly, this change makes things fairer for players.

Operators' perspective

However, from an operator’s perspective, the move has downsides. There are concerns about the viability of certain popular bonus types. Match deposit bonuses, where the player gets a bonus sum calculated as a percentage of their deposit, are likely to suffer. They may even disappear altogether, being replaced by lower-value offers in the form of wheel-based games or small numbers of free spins. 

This change will likely hurt many smaller operators who have relied on bigger bonuses with 35-60x to compete with the global brands. Wagering requirements of 10x will be a tough challenge, and likely unaffordable, for many operators. 

Limit too low?

It may also be that the Commission has been hasty in setting the limit so low. A higher cap of 20x would have allowed some smaller operators (who are expected to suffer more) to compete. It may even be the case that larger operators have pushed for the lower limit to restrict their competitors – which could have the damaging effect of pushing some operators out of the British market.

Less entertainment value?

There’s also an argument to be made for entertainment value. Gambling is not presented as a means to make money, but as a form of entertainment that should be enjoyed responsibly. With lower-value bonuses and wagering requirements, players may derive less enjoyment, and possibly even feel that they are getting less value for money. 

“These limits will level the playing field.”

Ultimately, these limitations will level the playing field, forcing casinos to compete for players’ business on a more fair and balanced basis. Casinos and operators offering bonuses will need to reconsider what they offer, examine what their unique selling points are, and generally improve player experience to compete.

Ban on mixed product promotions

Alongside the wagering cap, the UKGC is banning mixed product promotions. Mixed product promotions require players to engage with multiple different types of gambling, such as slots and sports betting. An example of a mixed product promotion might give the player 30 free spins plus a £10 free bet.

Complexity and confusion

Evidence shows these bonuses are associated with higher levels of risk. There’s also a concern about the complexity of the terms – causing confusion among some players. 

The outright ban will affect a relatively small number of operators, and it’s generally being received positively as part of the Commission’s attempts at “reducing harm and boosting fairness and openness”.

Plain language and simpler T&Cs

Additionally, the UKGC will release new guidelines for bonus terms and conditions that aim to promote clarity and fairness. Consultations have found scope for confusion in the way that current T&Cs are structured. 

Moving forward, operators will need to state certain key conditions upfront, so that players aren’t required to comb through dense and murky T&Cs. Examples of these key terms are likely to include wagering requirements, game restrictions, contribution percentages and win limits. 

Tim Miller, the UKGC’s Executive Director for Research and Policy, said: 

“These changes will better protect consumers from gambling harm and give consumers much better clarity on, and certainty of, offers before they decide to sign up.”

More clarity needed 

Simplified and standardised bonus terms and conditions are a positive goal, and they will be welcomed by many. 

However, there appears to be an ironic lack of clarity within this new regulation itself. What is to be considered ‘clear’ is unclear, largely because of how subjective these things are. Some players find the existing system to be clear already, whereas others won’t. Whether or not something is ‘clear’ is difficult to quantify.

Ambiguous terminology

There’s clear potential for confusion here, caused mainly by ambiguous terminology. Hopefully, this will be ironed out in the updated Licence Conditions and Codes of Practice, but the Commission must also consider that what seems clear to one player is ambiguous to another, and this could be tricky. 

While clarity and fairness are noble goals, and plain language will benefit many players, there’s potential for teething problems here.


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Summary

As part of a largely positive update to regulations, the UKGC is bringing in a 10x cap on wagering requirements. This is good news for most, but could reshape the bonus landscape and cause a shake-up that has both advantages and disadvantages. 

On top of this, the Commission is banning mixed product promotions and bringing in new requirements regarding the clarity of terms and conditions. Some may have reservations about ambiguities and the difficulty of clarifying ‘clarity’, but it’s great to see the UKGC making a bold move in the interest of players.

Joseph Lee
by Joseph Lee Last updated:

Some of Joseph’s earliest and most colourful memories are of feeding coins into Penny Falls and slot games in the arcades of English seaside towns. When online gambling took off, Joseph’s appreciation of slots was reignited. His writing, which he does from home in sunny Manchester, is now centred around the world of online casinos. He especially enjoys horror games.